Privacy policy

This Privacy Policy explains how Lumiera Guelph collects, uses, and protects your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our store or place an order, we may collect information such as:

Name
Billing and shipping address
Email address
Phone number
Payment details
Order details
Device and browser information
Website usage information

How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Prevent fraud and unauthorized transactions
Improve our website and customer experience
Send marketing emails only when you have agreed to receive them

Payment Information

Payments are securely processed through Shopify and supported payment providers. Lumiera Guelph does not directly store full credit card details.

Cookies

Our store may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support checkout functionality.

You can disable cookies in your browser settings, but some parts of the website may not function properly.